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Shipping Policy

Our Shipping Policy was last updated on 11-04-2023

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to DATTILA
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the Website.
  • “Website” refers to DATTILAs, accessible from https://dattila.in
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at DATTILA. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Domestic Orders are processed and shipped within 1-2 business days. You can expect delivery of the order within 3-7 business day. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, we will contact You via email or telephone.

Shipping rates & delivery estimates

  • We have standard shipping charges for most addresses.
  • India Standard shipping charges – A flat Rs. 100 charge is applied to all orders below Rs. 1,599, while there is free shipping for all orders above Rs. 1,599
  • We are currently not accepting orders below Rs. 299

Shipment to P.O. boxes or APO/FPO addresses

DATTILA, ships to addresses only within India, and Indian addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. ORDER DELIVERIES WILL BE MADE BETWEEN 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays

Customs, Duties and Taxes

DATTILA is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

DATTILA is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. For damages, we take back with product opening video.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, you can contact Us:

Indulge in DATTILA: where tradition meets innovation in organic skincare inspired by Tamil Nadu and Kerala. Pure, potent, and eco-friendly with Nano Technology.